Shipping & ReturnsFast, tracked, and
Fast, tracked, and
fully insured.
Every order ships next business day from our Australian facility with full tracking and a 30-day returns guarantee on unopened products.
Next day shipping
Orders placed before 2pm AEST ship the next business day.
Australia-wide
We ship to all Australian research addresses with tracked delivery.
Discreet packaging
Plain, sealed packaging. No external branding or product labels.
30-day returns
Unopened, sealed vials can be returned for a full refund within 30 days.
Shipping details
- • Standard delivery: 1–3 business days, tracked.
- • Express delivery available at checkout.
- • Free shipping on orders over $250.
- • We currently ship within Australia only.
Returns policy
- • Returns accepted within 30 days of delivery.
- • Products must be unopened, sealed, and in original packaging.
- • Contact us to initiate a return — we'll provide return instructions.
- • Refunds are issued to the original payment method within 5 business days of receipt.